FAQ (Frequently Asked Questions)
+ How far is it? How long are the tours? Is there much walking?
The Perth City tour is approximately 2 hours in duration and 4km of walking. The bar tour is approximately 2.5 hours in duration and 2km of walking.
Perth is a very flat city so it is easy strolling for the entirety of the tour.
Heels are not recommended!
+ What should I wear?
Comfy walking shoes are a must! A hat is strongly recommended in the hotter months. Other than that you can wear whatever you fancy. If you are joining us for a bar tour, men must wear enclosed shoes to be allowed into the bars.
+ Can I wear heels?
Heels are not recommended for any tours as all of them involve a non-trivial amount of walking
+ What should I bring?
We recommend you bring a bottle of water, and a camera to capture some special moments! Apart from that just come equipped with a good attitude and be ready to have fun
+ What happens if it’s raining?
Tours will go ahead even if it’s raining, so please bring an umbrella and wear weather-appropriate clothing
+ Do I need to bring a printed copy of my ticket?
No, it's not necessary to print your ticket, the digital version on your phone is fine
+ Is there an age restriction for the walking tours?
For all non-bar tours, there is no age restriction. For bar tours, all guests must be over 18 years of age
+ I have elderly people with me, will they be able to come with us?
Yes, the pace is leisurely and the terrain in Perth is mostly flat. All our tours can be made wheelchair accessible, please let us know in advance if this is a requirement
+ Can I change the time of a tour? Can I book a tour outside the times listed on the website?
Yes, we are very flexible, please just contact us as early as possible and we will try to accommodate your changes
+ Are the tours wheelchair accessible?
Yes, all tours are wheelchair friendly, however on the bar tour one bar has a staircase to the entrance. Please let us know if you require a wheelchair friendly bar tour and we will ensure we don’t visit that bar for your tour
+ Do you have private tours?
Yes, we do private tours and fully custom tours. Typically the minimum group size is 6 people, but please contact us to confirm
+ Are children allowed? Can I bring my kids?
Yes, children are allowed on all tours except bar tours
+ I’m a Perth local, will I enjoy the tour?
Yes! Most of our guests are locals and all of them learn something new about their city. We always get glowing reviews from Perth locals, so if you're a local and aren't sure whether you'll enjoy it, we can confidently say that you will
+ Do you do tours of other areas in Western Australia?
Our tours are limited to Perth City and Northbridge at the moment. If you are looking for tours in Fremantle, we highly recommend our friends at Fremantle Tours
+ Do you do conference tours?
Yes, we can pick you up your hotel and customize the tour to meet your needs. Please contact us and we can arrange the rest
+ Do you have a senior’s discount?
Yes, all senior citizens are eligible for 15% off with our discount code seniors15
+ Where should I go after the tour?
After the walking tour, we like to grab a drink with everyone at one of our favourite bars in the city. Sit down and join us, continue the great conversations, and get ideas for where to head next
+ Can I do more than one tour in a day?
Absolutely! The tours are designed to run at different times so if you just can’t get enough of Oh Hey WA you can do all available tours in one day
+ How big can my group be?
For all publicly-bookable tours, the group size is limited to 10. For private bookings, there is no limit on group sizes. If you have a group of more that 10 people, please contact us and we will make arrangements to accommodate you
+ Do I need to book in advance? Can I just arrive on the day without a booking?
We require bookings to be made online prior to the tour. Bookings can be made up to 1 hour before the tour starts. If you want to make a last minute booking please message or call us and we will do our best to accommodate you
+ How do I find you at the meeting point?
Your guide will be waiting at the meeting point wearing a blue Oh Hey WA t-shirt and will approach you enthusiastically when you arrive
+ Who will be the tour guide?
Check out the About Us section to get a sneak preview of your guide. We currently have two guides - it’s a bit of a lucky dip as you never know who you’re going to get! We guarantee you will be satisfied with either outcome
+ Can you pick me up from my hotel?
Hotel pickups can be arranged for private tours, but we don't offer hotel pickups for publicly-bookable tours
+ What language will the tour be in?
All our tours are conducted in English. Our tour guides are locals of Perth with English as their first language
+ Can I cancel my booking? What is your cancellation policy?
If you need to cancel a tour, please contact us. For a full refund, please cancel at least 24 hours in before of the start of the tour
+ Do you have gift vouchers?
Yes! Our gift vouchers can be purchased for a specific tour or for a set amount - what a great present idea for a loved one! Purchase our gift vouchers here.