FAQs

If a cancellation is made by the tour participant more than 7 days prior to the selected tour date a full refund will be available to the tour participant.

If a cancellation is made by the tour participant between 24 hours and 7 days prior to the selected tour date a 50% refund will be offered, or the ticket can be transferred over to another tour on a different date.

If a cancellation is made by the tour participant within 24 hours of the selected tour date there will be no refund or change of tour date offered.

If a booking must be canceled by Oh Hey WA, the tour participant will be offered a change of date or a credit for the full booking amount.

Please refer to our Terms and Conditions for more information on cancellations and other terms.

Yes!

Our gift vouchers can be purchased for a specific tour or for a set amount - what a great present idea for a loved one!

All vouchers are valid for three (3) years. You can purchase our gift vouchers here.

Our tours typically run for 2-3 hours covering between 1.5-4km.

Refer to specific tour description for details. Perth is a very flat city so it is easy strolling for the entirety of the tour.

All tours can be made accessible for wheelchairs, prams etc..

Heels are not recommended!

Yes, all tours are always, or can be made, wheelchair friendly.

Please let us know upon booking if your group includes a person using a wheelchair or other mobility devices so we can make sure all routes and venues are accessible.

Comfy walking shoes are a must!

A hat is strongly recommended in the hotter months. Other than that you can wear whatever you fancy.

If you are joining us for a bar tour, men must wear enclosed shoes to be allowed into the bars.

Heels are not recommended for any tours - but you do you!

All tours involve a non-trivial amount of walking and we highly recommend flat shoes for everyone.

Water! Bring a bottle of water, which you can refill on the way if needed.

Camera! Capture some special moments and the hidden gems!

Weather-wear! You may want to bring an umbrella or raincoat for drizzly days, or sun protection for summer. Perth can get HOT!

Apart from that just come equipped with a good attitude and be ready to have fun

Please bring a face mask and proof of vaccination if required. Please refer to our Vaccination Policy to see which tours do and do not currently require proof of vaccination.

Heck Yes!

We can tailor a private tour for you and your friends or work groups.

Typically the minimum group size is 6 people, but please contact us to confirm all the details.

Tours will go ahead even if it’s raining, so please bring an umbrella and wear weather-appropriate clothing.

If the tour needs to be cancelled due to danger (eg: storm/cyclone) we will contact you as soon as we can to let you know.

No!

Save that paper - please don't print your ticket. The digital version on your phone is fine.

For bar tours, all guests must be over 18 years of age.

For all non-bar tours, there is no age restriction.

Yes, the pace is leisurely and the terrain in Perth is mostly flat.

All our tours can be made wheelchair accessible, please let us know in advance if this is a requirement.

We are very flexible, please just contact us as early as possible and we will try to accommodate your changes.

Remember, your tour may have others already booked too.

Yes, children are allowed on all tours that do not visit bars.

All guests on tours that do visit bars need to be 18+

Yes!

Most of our guests are locals and all of them learn something new about their home city.

We always get glowing reviews from Perth locals, so if you're a local and aren't sure whether you'll enjoy it, we can confidently say that you will.

Our tours are most commonly in Perth City and Northbridge.

We often conduct tours in other locations such as Subiaco, Victoria Park and Fremantle.

Join our email list to be the first to hear about our suburban tours!

Yes!

We can pick you up your hotel or conference and customise the tour to meet your needs.

Please contact us and we can arrange the rest.

Yes, all senior citizens are eligible for 15% off with our discount code seniors15

After the walking tour, we like to grab a drink with everyone at one of our favourite bars in the city.

Join us to continue the great conversations, and get ideas for where to head next

Absolutely! The tours are designed to run at different times so if you just can’t get enough of Oh Hey WA you can do all available tours in one day

For all publicly-bookable tours, the group size is limited to 14. For private bookings, there is no limit on group sizes.

If you have a group of more than 10 people, please contact us and we will make arrangements to accommodate you.

We require bookings to be made online prior to the tour. Bookings can be made up to 1 hour before the tour starts.

If you want to make a last minute booking please message or call us and we will do our best to accommodate you

Your guide will be waiting at the meeting point wearing a bright blue Oh Hey WA t-shirt and a big smile!

Check your confirmation email to confirm your meeting point.

We have a wonderful team of local, friendly and enthusiastic guides who are excited to share the city with you! Meet all our guides in the ABOUT US page.

If you have a request for a specific guide please let us know at the time of booking.

Hotel pickups can be arranged for private tours, but we don't offer hotel pickups for publicly-bookable tours

All our tours are conducted in English. Our tour guides are locals of Perth with English as their first language.