Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
IS THERE MUCH WALKING?
All of our tours are approximately 2 hours in length, but walking is not too strenuous. Perth is a very flat city so it is easy strolling for the entirety of the tour. The walks are approximately 4km in total with stops along the way. Heels are to be worn at your own risk!
ARE THE TOURS WHEELCHAIR ACCESSIBLE?
Yes! All tours are wheelchair friendly, however on the bar tour one bar has a staircase to the entrance. Please let us know if you require a wheelchair friendly bar tour and we will ensure we don’t visit that bar for your tour! Email firstname.lastname@example.org to let us know.
WHAT SHOULD I BRING?
We recommend you bring a bottle of water, weather appropriate accessories such as hats or umbrellas, and a camera to capture some special moments! Apart from that just come equipped with a good attitude ready to have fun!
WHAT SHOULD I WEAR?
Comfy walking shoes are a must! A hat is strongly recommended in the hotter months. Other than that you can wear whatever you fancy. If you are joining us for a bar tour guys must wear enclosed shoes to be allowed into the bars.
WHAT IF IT’S RAINING?
Bring an umbrella!! We are very lucky here in sunny Perth, it doesn’t rain often. Oh Hey WA tours run rain or shine, so if your tour is on one of those rare, gloomy days please come prepared!
WHERE SHOULD I GO AFTER THE TOUR?
After the walking tour, we like to grab a drink with everyone at one of our favourite bars in the city. Sit down and join us, continue the great conversations, and get ideas for where to head next!
IS THERE AN AGE RESTRICTION FOR THE WALKING TOUR?
On the Perth Cultural Tour and Art Tour we welcome to anyone from ages 0 to 100! For the bar tours we have to stick to the legal drinking age so only 18+
HOW BIG CAN MY GROUP BE?
We can accomodate large groups up to 50 people. Please email us at email@example.com to arrange
CAN WE BOOK A PRIVATE TOUR FOR OUR GROUP?
Sure thing–send us an email firstname.lastname@example.org to discuss rates and routes!
CAN WE JUST TURN UP ON THE DAY?
We require bookings to be made online prior to the tour. Bookings can be made up to 1 hour before the tour starts. If you want to make a last minute booking call 0408 995 965 and we will see what we can do for you!
HOW DO WE FIND YOU AT THE MEETING AREA?
Your guide will be waiting at the starting location wearing an Oh Hey WA t-shirt, and will approach you enthusiastically when you arrive.
WHO WILL BE THE TOUR GUIDE?
We currently have one tour guide Adie running all tours - check out the About Us section to learn more about her
DO YOU PICK UP FROM THE HOTEL?
Due to the nature of a walking tour, it is a better use of your investment to meet us at the starting location. For private bookings we are happy to meet you at your inner city hotel – please confirm when booking.
WHAT IF I WANT TO DO A TOUR OUTSIDE OF THE TIMES LISTED ON THE WEBSITE?
We are happy to provide a private tour to suit your time schedule – please contact us directly on email@example.com to confirm availability and pricing.
WHAT LANGUAGES ARE THE TOURS CONDUCTED IN?
All Oh Hey WA tours are conducted in English. Our tour guides are local to Perth, with English as their first language. We apologise if this causes any inconvenience!
WHAT IS YOUR CANCELLATION POLICY?
Bookings can only be cancelled by the tour participant by emailing firstname.lastname@example.org or calling 0408 995 965. Cancellations made more then a week before the tour are fully refundable. If a cancellation is made between 24 hours and a week prior to the selected tour date a refund will not be offered, however the ticket can be transferred over to another tour on a different date. If a cancellation is made within 24 hours of the selected tour date there will be no refund or change of tour date offered.
DO YOU HAVE GIFT VOUCHERS?
YES! Our gift vouchers can be purchased for a specific tour or for a set amount - what a great present idea for a loved one! Purchase our gift vouchers here.
DO I NEED TO BRING A PRINTED COPY OF MY TICKET?
No! Save the trees. A digital copy on your phone is all we need.
Didn’t find the answer to your question? Visit our contact page to get in touch.